Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.

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Travel Preparation

Ask yourself: will my cat or dog be comfortable and happy on a trip? Some animals simply prefer to stay at home and a ‘homesick’, possibly motion-sick pet will ruin everyone’s trip. In such a case it’s probably wiser to leave your pet with a friend, relative or hire a ‘petsitter’. If that is not possible, you might consider boarding him at your veterinary clinic or a clean, well-run kennel or cattery.
If you do decide to take your pet along, you must take as much care with the preparation of your pet’s trip as your own. If you plan to travel by plane, bus, train or boat, find out if your pet will be welcome and what kind of reservations and transport arrangements must be made. If you’ll be staying at hotels, motels or campgrounds, you must check if animals are allowed or if kennel facilities are available. If you’re staying with friends or family, make sure your pet is also invited.

Travelling by plane

  • Contact the airline you wish to fly well in advance – each has its own regulations and reservations for your pet will be necessary
  • Be sure to ask about the airline’s rules for pet crates or carriers
  • Try to book a direct flight or one with a minimum of stops
  • The airline may allow your pet in the passenger cabin if your crate or carrier can fit under the seat in front of you. If your pet must travel in the cargo hold, be at the airport early, place him in his travel crate yourself and pick him up promptly when you land

Travelling by car

  • If your pet is not used to being in a car, take him for a few short rides before your trip. Your cat will probably be safer and more comfortable in a carrier
  • Pets should NEVER be allowed to put their heads outside the window when riding in a car. Dirt particles can cause injury or infections and cold air taken into the lungs can lead to illness
  • If you’re taking a long drive plan ‘snacks’, exercise and rest stops about every two hours
  • Give the main meal at the end of the day. Dry food is more convenient but if your pet needs canned food, dispose of any unused portions if they cannot be refrigerated
  • It is not recommended to leave your dog or cat in a parked car for a prolonged period of time. If you must leave your pet in a parked car, lock all doors and open windows enough to provide good ventilation, without allowing him enough room to jump out or get his head caught. Remember, on hot days, the temperature in a parked car can rise to dangerous levels in just minutes and your pet could die of heat stroke

Travelling by bus, train or boat

  • Not all inter-city or inter-provincial bus lines allow you to travel with your pet, so phone ahead for information
  • VIA Rail does not permit pets to travel in passenger cars but they may travel in cages as checked luggage
  • Some cruise ships do welcome pets. Check with the cruise line or ask your travel agent

Wherever you go

  • Ensure your pet ALWAYS wears a collar with complete identification and a license tag
  • Pack his favourite food, toys, dishes, cool water and a leash
  • Have your pet examined and vaccinated, if necessary, by your veterinarian before a long trip
  • If your pet must travel in a crate or carrier, make sure it is strong, large enough for him to stand up and turn around, has a place for food and water, is well ventilated, has a leak-proof bottom and closes securely
  • If you are planning a trip abroad with your pet, contact the consulate or embassy of your destination or ask your travel agent for advice as health and vaccination regulations vary greatly
During COVID they were very professional and used all safety precautions for themselves, my pet and myself. They were…

Monique Gagne

Very friendly staff,caring and thorough. Heads up to Dr. Hobbs. She supported me through a difficult time.…

Patricia. I Guess It To Be A Snow Flake Branch

We have always felt welcomed here. Our dogs are very well taken care of during their visits. We live on…

Beata Lecki

My dog Pickle just loves his trips to the vet, the staff here are heart and you don't have to…

Robyn Richard

Thank you a million times dr.hobbs and the staff, you treated my Chumbley yesterday for ingesting a battery ... He…

Lynne Martin

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Last updated: May 4, 2020

Dear Clients,

With recent changes to restrictions on businesses, we are pleased to advise that effective May 4, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY

This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

3. OPERATING HOURS

We are OPEN with the following hours:

Monday, Tuesday and Thursday: 8:00 am - 8:00 pm
Wednesday and Friday: 8:00 am - 6:00 pm
Saturday 9:00 am - 2:00 pm
Sunday: CLOSED


NEW PET OWNERS

Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

- Your dedicated team at Mountain Road Animal Hospital