Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Many of you have noticed the donation jar on our countertop and seen some of the promotions we have done over the years to try to raise funds.
However, many people still don’t know what the OSCAR Fund is so I’m going to explain it.
OSCAR stands for Offering Subsidized Care for Animal Recovery. The OSCAR Fund was created to help those pets who are in need of medical help when the owner does not have the financial means to support him/her. We’ve all been there, fallen on hard times and of course, it always seems to be that our pets become ill at the worst times. The funds are not used to support things such as regular visits/vaccines or minor ailments but for more serious and urgent life-threatening situations.
The collection jar is nestled on our countertop and we appreciate every dime that’s dropped into it. You all have no idea what this means to a very sick pet. Please feel free to donate. Every little bit helps. Remember, it just may be YOUR pet that’ll need the help down the road.
One of the promotions that we are currently running to help build up our OSCAR Fund is half priced Nail Trims. This will be running for the months of November and December. Feel free to give us a call at 506.382.0061 if you’d like to take advantage of the savings while also helping a pet in need.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 4, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call 506.382.0061. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. OPERATING HOURS
We are OPEN with the following hours:
Monday, Tuesday and Thursday: 8:00 am - 8:00 pm Wednesday and Friday: 8:00 am - 6:00 pm Saturday 9:00 am - 2:00 pm Sunday: CLOSED
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Mountain Road Animal Hospital