We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

Oscar Fund Donation Success

As many of you know, the Oscar Fund is an account that is filled by donations to be used solely for the purpose of the clinic to be able to provide medical care to a patient whose owner(s) are financially strained and cannot afford treatment. In the past, many of these unfortunate pets were inevitably euthanized due to the owner’s financial restraints. This is a very heartbreaking situation regardless of the circumstance, especially for a young and otherwise healthy pet.

A brilliant mind started this initiative at Van Isle Veterinary Hospital in Western Canada. It has gained popularity all over the country with many clinics opening up their own ‘Oscar Fund’ for their own clientele.

We started our Oscar Fund a few years ago. We had a donation jar at the reception desk and tried various things to grow the pot (Donations for Calendars etc.) Despite our efforts, the pot never really grew to a substantial amount, certainly nowhere near enough to even make a dent in the bill when being faced with a Urinary Blockage, Foreign Body Obstruction, etc.

We last used our Oscar Fund bank account for a sweet, little cat that came in with a very deadly urinary blockage. He was hospitalized and had a urinary unblockage done only two weeks prior at an emergency clinic before we had seen him. Mitten’s owner simply could not afford another hospitalization and medical treatment. He was sadly facing euthanasia. We decided to put our funds towards Mittens treatment and help save his life. Mittens bladder was unblocked and he’s been happy and healthy ever since 🙂 YAYYYY!

This drained our Oscar Fund Account so we began to try and fill it back up again – with no success.

We decided to offer nail trims at half price and put ALL of the money toward our Oscar Fund. WOW….We were overloaded with nail trim bookings! Nail trims are part of our daily routine anyway so why not turn it into something even more wonderful? Some clients, even still, generously paid full price or made an additional donation once they learned what the funds were being used for.

We successfully managed to almost quadruple our pot in 6 weeks. SIMPLY AMAZING! We cannot believe how fast it has grown!

This is definitely something we will be doing on a more regular basis to help our fur-babies in need of medical care 🙂

Written By: Lisa Michalik, RVT

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We are so pleased with the level of service and care we received. We are new clients to the clinic…

Lisa Kennedy

Every time I bring one of my pets here, I always feel at home. Everyone is always so friendly! When…

Jessica Johnson

The vets and techs have always taken very good care of our two dogs and 4 cats. They are…

Lori Belliveau

Very friendly staff,caring and thorough. Heads up to Dr. Hobbs. She supported me through a difficult time.…

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Always very satisfied with the caring service from Mountain Road Animal Service. Sasha says thank you. Always receive quick…

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Tuesday, March 24, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 506.382.0061. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday: 8:00 - 5:00 pm and Saturday 9:00 am - 2:00 pm.

4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Mountain Road Animal Hospital