We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Mountain Road Animal Hospital strives to provide top quality medicine to all of our patients. One way in which we provide this care is by using a carbon dioxide laser for the majority of our surgery patients. The laser produces an invisible beam of light that can very precisely cut through one layer of tissue at a time. This laser is used instead of the traditional scalpel blade and has many benefits for your pet, including:
Less Pain: The laser seals the nerve endings as it cuts, so your pet will have less discomfort both during and after their surgery.
Less Bleeding: The laser also seals small blood vessels while cutting, which greatly decreases the amount of blood lost during surgery.
Less Swelling: The laser cuts without any physical contact and therefore decreases the incidence of crushing, tearing or bruising of the tissues, leading to less swelling post-operatively.
Less Infection: The energy from the laser acts an antimicrobial/antibacterial agent with its high temperature, effectively eliminating microorganisms to decrease the risk of infection. With all of these added benefits, your pet can recover more quickly and get back to their normal self!
If you have any questions or would like more information on laser surgery, please feel free to contact us at the hospital (506) 382-0061
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Tuesday, March 24, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 506.382.0061. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday: 8:00 - 5:00 pm and Saturday 9:00 am - 2:00 pm.
4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.
- Your dedicated team at Mountain Road Animal Hospital