We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

What Happens During a Dental Cleaning?

Check out this video that takes you behind-the-scenes of a dental cleaning. 

The patient is left in our care at the clinic

Then a sample of the patients’ blood is taken by our registered veterinary technicians to evaluate liver, kidney, etc. and a complete blood count prior to surgery.

A pressure bandage is usually applied in order to stop the bleeding, this is the same as we get when we get our blood taken

The patient is then examined by a doctor. The doctor does an overall exam which includes listening to the patient’s heart to ensure there is no murmur or arrhythmias as well as any issues with lungs that would prevent anesthesia from being performed. We also check their temperature with animals this is done rectal to ensure they have no fever.

Once the doctor gives their approval to proceed, the patient receives an injection of a premedication, this is usually given into the muscle of the patient. The premed helps by giving the patient pre-emptive pain medication as well as helps them become sleepy so everything else goes smoother.

After about 15-20 minutes (this is the time needed for the premedication to take effect) the patient has an intravenous catheter placed by the technicians.

Once the intravenous catheter is in place, they are then given an induction agent to make them go to sleep in order to have a tube placed into their trachea.  Then the patient is intubated and placed on an inhalant anesthetic.

Once the patient has been placed under anesthetic, monitors are placed on them to monitor heart rate, oxygen and blood pressure. At this time a nail trim is also performed and lubricant is placed in the eye to prevent them from drying out as they are not always closed throughout the procedure. It is also used to prevent any dirt/debris from entering the eye.

Once the patient is stable, the technician begins taking dental radiographs of the teeth. This helps to determine whether certain teeth need to be removed (if showing bone loss,  pockets around teeth, or abscesses).

Once radiographs are done, the doctor and technician begin charting the teeth on a dental chart. This is where any abnormalities are noted.

If the doctor decides a tooth needs to be removed based on radiographic and visual evidence, then extraction of the tooth is started.

A numbing agent is then injected into the patients nerve to freeze the roots of the tooth. People get these needles as well if we are having a tooth removed – however, people get them while awake.

After the numbing agent has taken affect, the doctor will begin the extraction. First, a gingival flap is created by making a small incision in the gum. A tool called a gingival elevator is used to slowly remove the gum away from the tooth. Once this is done, the doctor can then visualize the roots, and cut the tooth in half using a drill. Once the tooth has been cut, it is then elevated using dental elevators and luxators and gentle persuasion to slowly release the root from the bone. Once done, the piece of tooth is removed using extractors. After the tooth has been completely removed, it is then packed with a bone graft, sutured and closed.

After all extractions have been completed, the technician takes over from the doctor and completes the dental by scaling the teeth, then polishing them on the inside and outside.

To commence recovery, inhalant anesthetics are turned off, the tube is removed from the trachea, and the patient is placed in a kennel for recovery. Throughout the entire procedure, the patient is consistently monitored by an assistant or a technician until they are fully recovered and able to go home.

Written by: Mountain Road Animal Hospital

We are so pleased with the level of service and care we received. We are new clients to the clinic…

Lisa Kennedy

Every time I bring one of my pets here, I always feel at home. Everyone is always so friendly! When…

Jessica Johnson

The vets and techs have always taken very good care of our two dogs and 4 cats. They are…

Lori Belliveau

Very friendly staff,caring and thorough. Heads up to Dr. Hobbs. She supported me through a difficult time.…

Patricia. I Guess It To Be A Snow Flake Branch

Always very satisfied with the caring service from Mountain Road Animal Service. Sasha says thank you. Always receive quick…

Patricia Farrell



Did you know that pet’s during an emergency may need a blood donation just like in humans? 

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Tuesday, March 24, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 506.382.0061. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday: 8:00 - 5:00 pm and Saturday 9:00 am - 2:00 pm.

4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Mountain Road Animal Hospital